Introduction

Employee feedback is essential for improving workplace satisfaction, productivity, and retention. One of the most efficient ways to gather structured feedback is through closed-ended questions in staff surveys. SurveyMars is a powerful staff survey tool that simplifies the process of creating, distributing, and analyzing surveys.

This guide will walk you through how to use SurveyMars to design and deploy effective closed-ended staff surveys, with practical examples and best practices.

What Are Closed-Ended Questions?

Closed-ended questions provide respondents with predefined answer choices, making data collection and analysis easier. These questions are ideal for quantitative research, allowing employers to measure trends and employee sentiment efficiently.

Examples of Closed-Ended Questions in Staff Surveys:

1. Yes/No Questions

   • "Do you feel valued at work?" (Yes / No)

2. Multiple-Choice Questions

   • "How often do you receive feedback from your manager?"
     • Daily
     • Weekly
     • Monthly
     • Rarely
     • Never

3. Likert Scale Questions

   • "On a scale of 1-5, how satisfied are you with your current role?"
     • 1 (Very Dissatisfied)
     • 2 (Dissatisfied)
     • 3 (Neutral)
     • 4 (Satisfied)
     • 5 (Very Satisfied)

4. Ranking Questions

   • "Rank the following workplace benefits in order of importance to you:"
     • Health Insurance
     • Flexible Hours
     • Remote Work Options
     • Professional Development

Why Use SurveyMars for Staff Surveys?

SurveyMars is a user-friendly staff survey tool that offers:

• Pre-built survey templates (including employee satisfaction surveys)
• Customizable question types (multiple-choice, Likert scales, ranking, etc.)
• Automated distribution (email, SMS, or embedded links)
• Real-time analytics for quick insights

Step-by-Step Guide to Using SurveyMars for Closed-Ended Staff Surveys

Step 1: Create a Survey

1. Log in to SurveyMars and click "Create New Survey."
2. Select a pre-designed staff survey template or start from scratch.

Step 2: Add Closed-Ended Questions

1. Click "Add Question" and choose a question type (e.g., multiple-choice, Likert scale).
2. Enter your question text (e.g., "How satisfied are you with your team collaboration?").
3. Provide answer options (e.g., Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied).

Pro Tip: Keep questions clear and concise to avoid confusion.

Step 3: Customize Survey Settings

1. Enable anonymity (if employees prefer confidential responses).
2. Set a completion deadline (e.g., one week from launch).
3. Add a thank-you message to encourage participation.

Step 4: Distribute the Survey

1. Email Invitations: Upload employee emails and send personalized survey links.
2. Shareable Link: Post the survey link in company chat groups.
3. QR Code: Print and display QR codes in common areas for quick access.

Step 5: Analyze Results

1. View real-time response rates in the SurveyMars dashboard.
2. Use automated reports to identify trends (e.g., low satisfaction in work-life balance).
3. Export data to Excel or Google Sheets for deeper analysis.

Best Practices for Closed-Ended Staff Surveys

✅ Keep It Short (5-10 minutes max) – Employees are more likely to complete concise surveys.

✅ Balance Positive & Negative Questions – Avoid bias by mixing favorable and critical questions.

✅ Use a Mix of Question Types – Combine Likert scales, multiple-choice, and ranking for richer insights.

✅ Act on Feedback – Share key findings with staff and implement changes based on responses.

Conclusion

Using closed-ended questions in a staff survey tool like SurveyMars helps organizations gather actionable insights efficiently. By following this guide, you can design, distribute, and analyze employee feedback with ease, leading to data-driven workplace improvements.

Ready to get started? Sign up for SurveyMars today and launch your first staff survey in minutes!