Preparing for a BPO interview? Here are some key questions you might encounter. Expect inquiries about your communication skills, such as, "Can you dabout multitasking, like, "How do you manage handling multiple calls simultaneously?" Employers will likely test your familiarity with common BPO tools and software, so prepare for technical questions. Also, anticipate situational questions, for example, "How would you handle an irate customer?" Practice your responses, focus on your problem-solving abilities, and highlight any relevant experience to stand out in your BPO interview.
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escribe a time you resolved a customer issue?" Be ready for questions Interview Questions for BPO