About 10 months (March, 2023) ago, I got a mention in a tweet from one of my good friends and our...
In today’s digital age, it is not easy for any business to work without the application of artificial...
Last week I received an email from the Microsoft Reactor team informing me that I had 360 RSVPs on...
When we’re kids, we explore our interests and abilities, adopting what we like and leaving what we...
As you know, Microsoft's AI Builder now supports prebuilt Azure OpenAI models, allowing users to...
Personalization in customer service is the practice of tailoring interactions with customers to their...
In today's digital age, it is not easy for any business to work without personalization. Especially...
In the last couple of years, Artificial Intelligence (AI) has shown tremendous growth opportunities....
Few months back, I posted a small video clip on my LinkedIn to show how I used ML.NET (w/ Azure),...
Hacktoberfest is celebrated during the month of October when open-source software enthusiasts,...
Last week my level of excitement just went up to another level when I got an access to OpenAI's API....
Hey there! 👋 I am back with the bot post again. The Conversational AI has witnessed a tremendous gro...
If you run (or a part of) a business then you must have customers and a big number of those customers...
Microsoft Build 2020 has been quite interesting; not because it was virtual but because I got a chanc...
2020 has been unique, unusual and a different type of year. It became a reason for many changes and o...
Despite my diverse engagements with different Microsoft stacks ranging from Power Platform to Azure A...
Ever since Power Virtual Agents (PVA) have gone GA in December 2020, we've seen significant updates t...
In Oct 2019 at Microsoft Ignite, Microsoft released Bot Framework Composer in public preview with han...
Around 2.5 years back, one of the data centers in the Hospital of Cairns, Queensland, Australia caugh...
In our previous post, I talked about how can we create a simple Flight Tracker bot with the fixed Ada...
Knowledge increases when it is shared. As a strong believer of this notion, it always cheers me up wh...
Are you addressing your day to day customer service operations using Power Virtual Agents? Do you hav...
If you love Azure, you must be aware of the Azure Advent Calendar created, managed and executed by tw...
Ever since Microsoft came up with the Power Virtual Agent for Customr Service, it was well received b...