What is Zivor?

Zivor is a powerful live chat and customer engagement tool designed to help businesses connect instantly with their website visitors and customers. With a mission to elevate customer support and engagement, Zivor empowers businesses with tools to communicate meaningfully, understand customer behavior, and provide real-time assistance. From small businesses to large enterprises, Zivor supports companies in boosting customer satisfaction, improving conversion rates, and building stronger relationships.

Why Choose Zivor?

Here’s how Zivor can make a difference in your customer interactions:

• Instant Customer Support: Answer customer questions as they arise, reducing waiting times and boosting satisfaction.
• Higher Conversion Rates: Real-time engagement can guide visitors through decisions, turning them into customers.
• Enhanced Customer Loyalty: Personalized, ongoing engagement helps foster loyalty and strengthens brand connections.
• Valuable Visitor Insights: Tracking visitor behavior helps businesses better understand customer needs and make improvements.

How the Free Access Works

Zivor offers a 6-month free plan with no credit card required. This plan lets businesses try out Zivor’s capabilities without commitment, providing a risk-free way to see its impact.

• Easy Sign-Up: Go to Zivor’s website, create an account, and start the free trial—no payment info needed.
• Access to Key Features: During the trial, users can explore Zivor’s functionalities, from live chat to visitor analytics.

Getting Started with Zivor

Starting with Zivor is easy. Here’s what you need to know:

• Create Your Account: Zivor’s onboarding will guide you through setup.
• Install on Your Website: Zivor offers a code snippet to add to your site, with plugins available for CMS platforms like WordPress.
• Customize the Chat Widget: Personalize the widget’s look to align with your brand.

Key Features for Live Chat

Zivor’s live chat capabilities make customer support quick and effective:

• One-on-One Chat: Interact with customers directly in real time.
• Proactive Messaging: Set automated greetings or behavior-based responses.
• Canned Responses: Save commonly used replies for faster responses.
• Chat History Tracking: Keep a record of all interactions to enhance future communications.

Engage with Visitors

Zivor goes beyond simple chat with tools for meaningful engagement:

• Visitor Tracking: See how visitors navigate your site to understand their journey.
• Behavior Analytics: Identify patterns that reveal what drives customer actions.
• Personalized Messaging: Reach visitors with relevant messages tailored to their behavior.

Drive Lead Generation

Lead generation is crucial for growth, and Zivor offers tools to capture and nurture leads effectively:

• Lead Capture Forms: Collect visitor info directly in the chat.
• Qualification Criteria: Spot high-potential leads based on engagement.
• Lead Nurturing: Use follow-up messaging and emails to convert leads into loyal customers.

Integrations to Simplify Workflows

Zivor integrates with various platforms to streamline workflows:

• CRM Integrations: Sync with CRMs like Salesforce and HubSpot.
• Email Marketing Tools: Connect with platforms like MailChimp for automated email campaigns.
• Social Media and Third-Party Apps: Integrate with other tools to enhance communication.

Security and Privacy

Zivor prioritizes data security and user privacy with industry-leading practices:

• Data Encryption: Protects chat data, keeping it private and secure.
• GDPR Compliance: Meets data privacy standards in the EU.
• Access Control: Restricts access to sensitive information to authorized personnel.

Analytics and Reporting

Zivor’s analytics tools provide insights to optimize engagement:

• Visitor Insights: Track demographics, time on site, and behavior.
• Chat Analytics: Monitor response times, satisfaction, and volume.
• Conversion Tracking: Measure how many visitors become customers.

Automation and AI

Zivor’s AI features enhance automation for seamless customer support:

• Chatbots: Automatically handle common queries to save agents’ time.
• Automated Responses: Set up pre-defined replies to common triggers.
• AI-Driven Interactions: Context-aware suggestions for better responses.

Scalable for Any Business Size

From startups to large companies, Zivor’s features suit businesses of all sizes:

• Startups: Access affordable customer support options.
• Small Businesses: Benefit from lead generation and engagement tools.
• Enterprises: Utilize advanced analytics and customization features.

Customer Success Stories

See how Zivor is driving results across industries:

• E-commerce: Improved sales by 20% through live chat.
• SaaS Providers: Boosted customer retention with quick troubleshooting.
• Consulting Firms: Achieved 30% new client growth through enhanced engagement.

Dedicated Support

Zivor’s support team is here to help users succeed:

• Help Center: Access articles and tutorials.
• Live Support: Real-time chat assistance.
• Community Resources: Join forums and user communities.

Pricing After the Free Trial

After 6 months of free access, users can continue with Zivor’s paid plans:

• Basic Plan: Essential features for small businesses.
• Pro Plan: Advanced engagement tools for growing businesses.
• Enterprise Plan: Custom options with premium support.

FAQs

Q1. What is Zivor’s primary function?

Zivor enhances customer engagement with live chat, automation, and analytics tools.

Q2. Do I need a credit card to start Zivor’s free trial?

No, Zivor’s 6-month free trial requires no credit card.

Q3. Can Zivor integrate with my CRM?

Yes, Zivor integrates with popular CRMs like Salesforce.

Q4. Is Zivor secure?

Yes, Zivor encrypts data and complies with GDPR standards.

Q5. How do I set up Zivor on my website?

Setup is simple—sign up and use the provided code or CMS plugin.

Q6. What happens after my free trial ends?

Choose a paid plan to continue using Zivor or discontinue at no cost.

Conclusion

Zivor empowers businesses of all sizes to enhance customer support and engagement with real-time chat and advanced analytics. With 6 months free and no commitment required, it’s a smart choice for businesses aiming to boost customer service and conversions. Whether you're a startup or an enterprise, Zivor scales with your business, offering features that grow as you do.