Solving Bugs
Daniel Marques

Daniel Marques @dmo2000

About: Senior Software Engineer

Location:
Recife, Brasil
Joined:
May 15, 2024

Solving Bugs

Publish Date: Apr 18
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In the world of software development, bugs are inevitable. No matter how experienced the team or how mature the process, every software system will eventually encounter issues that cause unexpected behaviors.

What is a Software Bug?

A software bug is a flaw or error in a program that produces incorrect results or unintended behaviors. Bugs range from:

  • Minor visual glitches
  • To serious system crashes
  • Or even security vulnerabilities

Where Do Bugs Come From?

Bugs emerge from various sources:

  • Mistakes in code logic
  • Misunderstandings in requirements
  • Integration problems
  • Differences between development and production environments

Some bugs are easy to spot and fix, while others remain deeply hidden and difficult to reproduce.

Why a Strategic Approach Matters

Having a systematic approach to bug fixing—especially when handling multiple bugs—is crucial for maintaining stable, reliable, and user-friendly software.software.

The Bug-Fixing Process

The bug-fixing process follows three clear steps:

  1. Organize bugs
  2. Choose bugs strategically
  3. Fixing the Bugs

Step 1: Organize the Bugs

Before diving in, align with your team to organize bugs using these key criteria:

Criterion Key Question
Criticality How severely does this bug impact users or system functionality?
Priority What's the business importance of fixing this issue?
Expected resolution date When does this need to be fixed?
Software component Which part of the system is affected?
Ease of resolution How complex will the fix likely be?

This structured organization makes it easier to make informed decisions about what to tackle first.

Step 2: Choose Bugs Strategically

Once organized, select bugs to fix using these effective strategies:

For Unfamiliar Components

🔍 Start small: Choose an easy bug in a component you're not familiar with

  • This builds knowledge without overwhelming you
  • Provides foundation for tackling more complex issues later

For Related Issues

🔗 Batch similar bugs: When several related bugs exist in the same component and they're easy to fix

  • Reduces backlog more quickly
  • Makes the remaining backlog more manageable

When Blocked

Work in parallel: If one bug investigation is time-consuming

  • Switch to an easier bug while waiting
  • Maintains productivity despite blockers

Step 3: Fixing the Bugs

When addressing each bug, first assess the solution path:

Solution Assessment

Time Management Warning Signs

Most bugs should be resolved within a few days. If a fix takes longer, it might indicate:

⚠️ Potential Issues:

  • Environment problems: Slow development cycle for making changes and verifying fixes
  • Architectural issues: Underlying design problems making fixes difficult
  • Misclassification: What seems like a bug might actually be:
    • A feature request
    • Documentation issue
    • User misunderstanding

When facing these issues, document the real problem in your backlog and schedule it for proper resolution later.

After Fixing a Bug

Testing & Verification

Once you've implemented a fix, determine what testing is necessary for verification. Consider which manual tests need to be performed and identify any unit tests that require updates to properly validate your solution. After establishing your test plan, execute all identified tests thoroughly and document the results to maintain a clear record of verification.

Code Integration

After testing, submit your code for review by opening a Pull Request (PR). Address any feedback received from reviewers promptly to ensure the solution meets quality standards. Once your PR is merged, wait for the test environment to update with your changes, then perform a final verification to confirm the bug is truly resolved in the integrated environment.

Continue the Cycle

With one bug successfully resolved, select your next target by returning to the "Choose Bugs Strategically" guidelines outlined earlier. Begin the process again with your next bug, maintaining the same systematic approach. This methodical cycle ensures consistent quality, maintains momentum in your development process, and systematically reduces your bug backlog over time.

This methodical approach ensures quality, maintains momentum, and systematically reduces your bug backlog.

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