It's heartbreaking how often victims are blamed instead of supported. Having experienced this myself, I know firsthand how damaging it can be - mentally and emotionally. The weight of being blamed for something beyond your control is unbearable. If I hadn't taken the step to file an email complaint to support @ aptrecoup . c o m , I can't imagine how much worse things could have gotten. We need to stop victim-blaming and start standing up for those who have already suffered enough! Thankful for aptrecoup, an organization set up by people who have been victims themselves!