The restaurant sector has changed extremely quickly over the last ten years, and one technology that has remained relevant throughout most of it is the tablet POS system. While they were first applauded for their affordability and simplicity, these systems became a top choice for small to medium-sized restaurants.
But today, in 2025, with sophisticated tech such as AI-based automation and voice-controlled ordering becoming increasingly prevalent, the question is:
Are iPad and tablet POS systems still worth the investment for restaurants?
Let's take a closer look at how far this tech has come—and whether it still aligns with today's restaurant business owners.
The History of Tablet POS Systems
Tablet POS systems were popular for being:
-Inexpensive to install
Easy to learn employees on
Simple to upgrade and maintain
Portable for tableside service
Tables provided cloud access, remote capabilities, and user-friendly interfaces, unlike conventional cash registers. This made them an accessible option, particularly for establishments that did not wish to invest in costly, fixed systems with high maintenance requirements.
What's New in 2025?
Much has evolved in the technological arena. Restaurant operations today are heavily dependent on:
- Seamless delivery app integrations
- Data-driven decision-making
- Advanced kitchen display systems (KDS)
- Real-time inventory tracking
- Offline ordering capabilities
Tablet POS systems have been keeping up with these trends. Most providers now offer offline functionality, multi-location support, and third-party integration, making tablets even more capable than ever.
Why iPad & Tablet POS Still Make Sense
Following are some reasons that these systems are still worthwhile in 2025:
1. Cost-Efficiency
The initial cost is minimal, particularly when compared to older POS hardware. Monthly software charges are typically inexpensive as well.
2. User-Friendly
Anyone familiar with iOS or Android can start using the system in minutes. This saves time on training and onboarding.
3. Remote Access
Whether you’re on-site or managing remotely, cloud-based systems offer real-time control over menus, sales, and staff performance.
4. Custom Features
From QR ordering to loyalty program add-ons, today’s tablet POS systems can be tailored to specific restaurant needs.
When It Might Not Be Enough
Though flexible, tablet POS systems are not ideal for all circumstances:
Large restaurants with sophisticated needs might need more advanced back-end systems.
Multi-unit chains can have reporting and centralized control limitations—unless they implement hybrid solutions.
Hostile internet environments can interrupt service unless the system has local or offline mode capability.
Nevertheless, for independent and expanding restaurants, tablets are still a viable solution.
Trends Shaping the POS Market in 2025
Here are some restaurant technology trends that are impacting technology selection this year:
Contactless and self-service ordering
AI-powered recommendations for upselling
Data-driven menu engineering
Flexible payment options (NFC, wallet apps, split bills)
Tablet POS systems are evolving even further, and most are implementing these trends to remain current.
Further Reading on This Topic
If you want a more in-depth exploration of this topic, including the performance of modern POS systems in real-world environments, here's a valuable read:
iPad & Tablet POS Systems for Restaurants: Worth It in 2025 Still?
It features real-world information on setup expenses, return on investment, and restaurant owner decision drivers in 2025.
Final Thoughts
So are tablet POS systems still worth it?
Yes—particularly for small to mid-sized restaurants that need flexibility, affordability, and simplicity. Although they won't fit every operation, advancements over the past few years guarantee that they are a solid and intelligent option in most situations.
As ever, the ideal system is one that suits your restaurant's size, workflow, and objectives.
What's Your Experience?
Using an iPad or tablet-based POS currently? Considering switching this year?
Leave a comment and let us know—your input could influence someone to make an improved tech choice.