How Encompass® Salesforce Integration Can Transform Your Lending Workflow
Joe Wilson

Joe Wilson @joe_wilson

About: Joe Wilson is the Marketing Manager at Awesome Tech Inc., specializing in promoting the company’s expertise in Loan Origination Software, Mortgage Origination Software, and Custom Mortgage Development

Location:
4400 State Highway 121 Ste 300-324, Lewisville, TX 75056
Joined:
Jan 16, 2025

How Encompass® Salesforce Integration Can Transform Your Lending Workflow

Publish Date: Jun 20
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In today’s competitive mortgage industry, lenders can’t afford inefficiencies. From juggling multiple tools to chasing scattered borrower data, most lending teams know how painful it can be to manage the loan process especially when their CRM and LOS don’t talk to each other.

That’s why Encompass® Salesforce Integration has become a hot topic in mortgage tech. It’s not just about connecting two systems it’s about building a smarter, faster, and more transparent lending process.

Let’s break down why this integration matters, how it works, and how it can completely change the way your lending team operates.

The Problem: Disconnected Systems Create Real-World Delays

Imagine this:

Your sales team updates lead details in Salesforce, but those updates never make it to your loan officers working in Encompass®. So they either operate with outdated info or worse, waste time retyping everything manually.

This disconnect leads to:

  • Slower processing times
  • Data entry errors
  • Miscommunication between teams
  • Poor borrower experience
  • Lost business

In a world where speed and accuracy are everything, this lag can cost you not just time, but clients.

The Solution: Encompass® Salesforce Integration

So, what is Encompass® Salesforce Integration?

Simply put, it connects Salesforce CRM your customer-facing tool with Encompass® LOS, your internal loan origination system.

When integrated, the two platforms share data automatically. No more re-entering borrower info, missing status updates, or jumping between tools.

This integration allows:

  • Borrower data sync in real time
  • Automatic loan status updates in Salesforce
  • Task and milestone coordination
  • Centralized communication history

The result? Everyone stays in the loop from your sales reps to your processors to your underwriters.

Real-World Use Case

Let’s say a borrower applies through your website and gets entered into Salesforce as a new lead.

Without integration, a loan officer might need to manually copy the details into Encompass®. But with Encompass Salesforce Integration in place, the borrower data automatically flows into the LOS, and every update gets mirrored between both systems.

No delays. No missed steps. No double work.

How Does It Actually Work?

There are typically three types of integration setups:

  1. One-Way Sync
    Data moves from Salesforce → Encompass® (or vice versa). Best for simpler use cases.

  2. Two-Way Sync
    Both systems update each other in real-time. Ideal for larger teams and full visibility.

  3. Custom Integration
    Built using tools like MuleSoft, Workato, Zapier, or direct APIs. Allows full control over workflows and field mapping.

Depending on your business needs, you might go for an out-of-the-box integration, or a custom solution tailored to your tech stack.

Learn more about customized solutions at Awesome Tech Inc.


Key Benefits of Integrating Salesforce with Encompass®

  1. Streamlined Workflows
    Teams no longer waste time switching between systems. Everything they need is synced and visible.

  2. Faster Loan Processing
    Less manual input means fewer errors — and faster closings.

  3. Improved Collaboration
    Sales, loan officers, processors all get access to real-time updates.

  4. Better Borrower Experience
    Your clients get faster responses and smoother service, leading to higher satisfaction and more referrals.

  5. Accurate Reporting
    Pull data-driven reports that combine CRM and LOS insights to improve decision-making.

What About Compliance and Security?

Mortgage lending involves sensitive personal and financial data. Any integration must prioritize:

  • Data encryption
  • Audit trails
  • Role-based access controls
  • Secure APIs

A trusted solution like Awesome Tech’s Encompass Salesforce Integration is built with compliance at the core — so your business stays both fast and safe.

What Do Users Say?

“Before integrating Encompass® and Salesforce, we spent hours just copying data between systems. Now everything updates automatically and we’ve cut our loan processing time by nearly 40%.”

Operations Lead, Mid-Size Lending Firm

“The best part? No more miscommunication. Everyone knows where a loan stands, and our borrowers feel the difference.”

Senior Loan Officer

Who Should Consider This Integration?

This solution is ideal for:

  • Mortgage lenders using Salesforce and Encompass®
  • Fintech startups building scalable loan processing pipelines
  • Banks and credit unions looking to streamline their CRM–LOS operations
  • Consulting firms offering Salesforce-based financial solutions

If you’re in any of these spaces, this is a game-changer.

Final Thoughts

Lending doesn’t have to be messy or manual anymore. With a smart Encompass Salesforce Integration, you can eliminate redundant work, enhance communication, and give your borrowers a better experience.

And perhaps most importantly you can stay competitive in a fast evolving mortgage market.

To explore options tailored to your lending workflow, visit Awesome Tech’s Integration Page.

They offer customized solutions that are scalable, secure, and designed for real-world teams.


Need help choosing the right setup for your integration? Drop a comment below or reach out to their tech team for a demo.

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