If you're running an online store on Vendure or Medusa, there’s good news - real-time customer communication just got a whole lot easier.

ConnectyCube Chat Widget is now available as a plugin for both platforms. With just a few steps you can add powerful in-app messaging, audio and video calling to your storefront.

🧰 What’s Inside the Chat Widget?

The integration brings the full suite of ConnectyCube’s in-chat capabilities to your e-commerce experience:

1. 1-1 and Group Chat
   Engage buyers privately or set up shared spaces for community conversations.

2. Online Presence & Typing Indicators
   See when your customers are online and responding—just like modern messengers.

3. Media Sharing
   Easily exchange images, documents, product screenshots, or videos right in the chat.

4. Audio & Video Calls
   Need to guide a buyer in real time? Hop on a quick call directly from the widget.

5. Customer Support Across the Site
   The widget is available on both: the storefront and seller's dashboard —perfect for guiding users at any step of their journey.

6. Built for Developers
   The plugin is lightweight, easy to configure, and works out of the box with your existing Vendure or Medusa setup. You’ll find:

   • A clean integration guide
   • Pre-styled UI with customization options
   • Secure backend communication via ConnectyCube’s platform
   • A free tier to get started with development and testing

What it looks like in action

🛍️ For buyers and site visitors
The Chat Widget appears in the bottom corner of your storefront – familiar, intuitive, and easy to use. Shoppers can start a conversation instantly, ask questions about products, shipping, or sizing, and get help in real-time.

🧑‍💼 For Store admins (sellers)
Store admins can access and manage conversations directly from the admin interface. Respond to incoming messages, start chats with users, manage conversations, and even jump on a quick call.

📚 Get Started

👉 For Medusa:
Install ConnectyCube’s Widget for Medusa

👉 For Vendure:
Add the Chat Widget to your Vendure Store

If you’re new to ConnectyCube, we welcome you to create a free account and explore all the features we offer to power communication in your product.