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1. Commonly Asked CD Key Questions: What Is a CD Key? The CD key is the serial number or product code that activates a product. This combination of letters and numbers is usually printed on the quick reference card or on a sticker inside the game's case. The CD Key you bought is what you use to register and activate the game. Depending on the product, we provide this in the form of a scan of the code or the actual code in text format. How soon can I expect to receive the CD key? Our unique and self-developed CD key delivery system, allows for instant and automatic allocation of CD keys. After the customer has paid and cleared the fraud checks, the CD key will be available to them on their cdkeys.com account and the relevant email account. As a result, whenever our customers want, they can take advantage of quick and efficient self-service. I did not receive my CD key instantly? As part of our standard security measures, orders are routinely selected for review to ensure the safety of our website. If we hold orders to prevent fraud, you will receive the following message. One of our agents will look over your order. One of our agents will manually check your order, which should be processed within 12 hours. We will get in touch with you via email if we require any additional information. Does your system generate CD keys automatically? CD keys are not created automatically by our system for allocating CD keys. It simply stores CD keys in the form of a scan or text after a purchase has been approved and distributes them to customers automatically. 2. Points and subscriptions to Xbox Live How can I redeem my Xbox Live membership? It's easy; all you need to do to join Xbox Live are the steps listed below: a. Establish a broadband internet connection for your Xbox 360. b. From the dashboard's menu, select My Xbox, Sign-on, and Create Profile. Then, follow the on-screen instructions to set up your account. c. Now select your new profile in My Xbox, select Join Xbox LIVE. d. Follow the straightforward on-screen instructions to redeem your code, and then have fun! Or, extend the Xbox LIVE Gold Membership you already have: a. From My Xbox, the dashboard, sign in to Xbox LIVE. b. Select Memberships under Manage Account, then select your membership plan. c. Choose Redeem Code and enjoy! How do I redeem Microsoft points? Simple, please follow the steps below to redeem your Microsoft Points on your Xbox 360 console:
   1. Log in to Xbox LIVE. 2. Click the Xbox Guide button located in the middle of the controller. 3. Select the Marketplace option. Choose "Redeem Code." 4. Enter your 25 digit pre-paid code and enjoy! Redeem your Microsoft Points on your computer:
   2. Sign in to your Xbox LIVE account using your Windows LIVE ID from Xbox.com. 2. Select My Account from the My Xbox drop-down menu.
   3. Click Redeem Code to enter the pre-paid code for the content you want to redeem. 4. Follow the instructions that appear on the screen to enter and confirm the redemption on the pre-paid code.
   4. Sony PlayStation Network How do I redeem my Sony PlayStation Network card? Follow the steps below to redeem your Sony PlayStation Network card: 1. Create a Sony Entertainment Network Account (previously known as a PlayStation Network Account) on your Sony System or by going to the PlayStation website on your personal computer if you do not already have one. 2. Using your PlayStation device, access the PlayStation Store. 3. On the screen's top right, select the "Redeem Codes" option (for PS Vita, tap the options button on the bottom right). 4. Enter the 12 digit voucher code at the bottom of this card and select "Continue".
   5. Follow the on-screen instructions to redeem the code. 4. Games for PC: How do I redeem or activate my PC game's CD key? This varies depending on the pc game publisher/developer, the main ones are outlined below: Steam 1. Log in to your Steam account after starting Steam. 2. Click the Games Menu.
   6. Select Activation of a Steam Product. 4. Follow the onscreen instructions to complete the process. Origin 1. Login to Origin with the EA account you would like your game added to.
   7. Click on the Origin menu on the top left.
   8. "Redeem Product Code" should be chosen. 4. Enter the serial key from the back of your game manual.
   9. The game will be added to your "My Games" section of Origin. You can also redeem your code via the web:
   10. Access activate.ea.com. 2. To log in, use the information from your Origin or EA account. 3. Enter your product code on the "Redeem Your Code" page. uPlay 1. Start by downloading/installing your Ubisoft game using the download provided on the games product page.
   11. Launch the game after the installation is finished by searching for it in the Start > Programs list or by finding the game's shortcut. 3. Once Uplay launches, enter your Uplay account username and password. The Developer's Website is required for some games to be activated. E.g. World of Warcraft is activated via battle.net.
   12. Payment Which methods of payment do you accept? We currently support PayPal which fast and secure, customers can checkout with their PayPal account or as a guest directly with their credit/debit card if they do not currently have a PayPal account. Which currencies do you accept? Prices are displayed on our site in all major currencies including GBP, USD, EUR, AUD etc. Your payment, on the other hand, will be made in GBP. Are my credit card and personal information safe? Yes, we use PayPal as our sole payment provider and any other details that are stored on our system are protected by 128 bit SSL encryption. Can I pay right away with my credit card? Yes, when you use the guest checkout option on PayPal you will be able to pay directly with your credit/debit card without setting up a PayPal account.
   13. Other Questions Why are your items so affordable? Our management team has more than 30 years of industry experience between them, and they have a lot of contacts and suppliers from which to get products. We buy from all corners of the globe to ensure the cheapest possible prices and as we only sell products in digital form we're able to make significant savings on postage and related expenses - we then pass these reductions on to you, which ensures our pricing is the most competitive around! Do you offer physical games and boxes for sale? Sorry, for ease of use and to provide the best service we currently only sell the digital version of products. Which countries do you sell to? Since we are a digital only website we are able to sell instantly to any country in the world. I have a question, how can I contact cdkeys.com? Please use the Contact Us form to get in touch with us. We aim to respond to all inquiries within 24 hours, and we typically respond much faster. Please do not send questions more than once because doing so will cause us to respond more slowly.