Ricardo M Santos articles - 5 total
How Developers Destroy User Trust (5 Proven Fixes)
Key Takeaways Users don't hate developers—they hate feeling invisible when their problems...
The Interruption Avalanche: How Teams Accidentally Sabotage Junior Developers
Key Takeaways: Junior developers struggle most with context switching because they lack...
New Team, Unknown Codebase: How to Land Without Crashing
Starting on a new team can feel like being dropped into the middle of a movie—you're not quite sure...
Entropy in Teams: The Unseen Force of Decline
I'll never forget watching our team's daily standups transform over six months. What started as...
Why Your "Simple" Feature Became a Monster
There I was, at 3 AM, buried in a "simple" user authentication system that had mutated into a...