You've Built Your First SaaS… Now What?
Shayan

Shayan @shayy

About: Building UserJot in Public

Location:
Maryland, United States
Joined:
Jan 14, 2025

You've Built Your First SaaS… Now What?

Publish Date: Apr 23
46 6

You spent weeks, maybe months, grinding away at your side project. You built the landing page. You implemented billing. You fixed bugs, wrote docs, added onboarding steps, and launched it on Twitter or Product Hunt or both.

And then?

Nothing.

You refresh the dashboard a few times a day. Maybe a handful of people signed up but nobody's using it. Nobody's sharing it. Nobody's sending angry bug reports (which you'd almost welcome at this point because at least that would mean they care).

This is the moment nobody warns you about: the post-launch freefall. It's not burnout. It's not even failure. It's worse it's silence.

And you're not alone. Everyone who's ever built something useful has hit this same wall. It feels personal, but it's not. This post is about that wall what it actually means, and more importantly, how to break through it.

You're Not in Build Mode Anymore

You've been in build mode for so long that it feels like the only thing that matters. You probably thought: "If I just get this live, things will take off. People will find it. I'll get feedback. It'll grow."

But that's not how it works.

You've crossed the chasm from engineering a product to building a business and those are two entirely different skill sets.

Writing code? You've mastered that. But now the game is attention, messaging, and distribution. And here's the tough truth: your product doesn't get to speak for itself. It never did. Not unless you give it a voice, a context, and a reason for someone to stop scrolling and care.

This is the new job. And yeah, it's awkward at first. You're not just a builder anymore. You're in marketing. Support. Sales. You're your own growth team. If that feels uncomfortable good. It means you're in the right place.

Forget a Launch Strategy Start With 10 Real People

Right now, you don't need 1,000 users, or SEO content, or a launch plan. You need 10 people. Real people. The kind who might actually need this thing you just built.

Find them. DM them. Email them. Comment on their posts. Mention your product casually in a thread where it's relevant. Your job is not to promote - it's to connect.

And when you talk to them, listen. Don't pitch. Don't defend. Ask:

  • "What do you use today?"
  • "What's annoying about that?"
  • "What would make this product worth switching to?"

And here's the magic part: steal their words. Literally. Write down the exact phrases they use. That's your copy now. That's how you'll rewrite your landing page, your tagline, your demo video.

Most products don't fail because they're bad. They fail because they talk about themselves in a way no one else understands.

Once you've got your 10 or even 3 or 4 people who show interest, give them a place to share all their thoughts, feature requests, and ideas. That's when you spin up a feedback board.

I built UserJot exactly for this moment to help founders collect feedback in a way that feels natural and public. You set up a board, share the link with your early users, and let them help you shape the roadmap. Every suggestion is a potential insight. Every vote is a signal. And every piece of feedback is an excuse to follow up and learn more.

Choose One Growth Path (And Go Deep)

Right now, you're overwhelmed with options:

"Should I post on Reddit?"

"Should I start a newsletter?"

"What about TikTok growth hacks?"

Stop. Pick one path. Go all in on that.

The growth channel you choose should depend on two things:

  1. Where your users already hang out
  2. What you are naturally good at

Here are three solid ones to choose from:

Content

If you like to write (or can learn to), this one scales beautifully. Write about the problem space. Share your build process. Compare tools. Educate people.

Your first few posts might flop. That's fine. It's about building trust over time. Eventually, someone will stumble onto one and say, "Wait this is exactly what I need."

Community

Find the places your users already gather Discord servers, Slack groups, indie hacker forums, wherever. Don't pitch. Show up, be useful, help people.

And don't sleep on Build in Public Twitter. That community is gold. Founders helping founders. People are genuinely curious about what you're building, what's working, and what's not. Share transparently. Give value. You'll be surprised how much support and feedback you get in return. In case you decide to give it a try, you can give me a shout at @imsh4yy.

Cold Outreach

The least scalable and the most underrated. Go to LinkedIn, search for people who match your ideal customer, and send them thoughtful, specific messages.

Not spam. Not templates. Start a real conversation. Offer to show them your tool. Ask for honest feedback.

One honest reply is worth more than 100 page views.

Stop Hiding in Code

Here's the trap: things aren't taking off, so you retreat to what feels safe building more features. "Maybe if I just add dark mode…" or "What if I rebuild the dashboard with a new UI framework?"

Don't. It's a distraction.

Unless users are asking for it and ideally, more than one of them you don't need to ship anything new right now.

You need signal. You need pull. You need someone other than you to care about what you've built.

This isn't a code problem. It's a clarity problem. And clarity only comes from conversations, not commits.

What Actually Helped Me

I've been here. Honestly, I still end up here every time I start something new.

What helped?

  • Realizing that traction is manual before it's scalable.
  • Talking to users before writing blog posts or building new stuff.
  • Letting go of the ego that says "my product should work on its own."
  • Showing up consistently even when nothing was working.

I used to think a clean codebase and a beautiful UI would be enough. But those things only matter if someone's around to care. And caring comes from trust which means showing up, listening, helping, and being in the trenches with your users.

If You're Feeling Stuck

You're not broken. You're not doing it wrong. You're just at the part they never glamorize.

You've built your SaaS. That's Chapter One. Now it's time to go figure out who it's really for and why they'd choose it over the status quo.

If you want a little help making that part easier, give UserJot a try. You can set up a board in under a minute and give your earliest users a voice in what you build next. It's not about collecting feature requests. It's about creating momentum.

Final Thoughts

This is where most people quit. The product's done, but they have no plan. They stare at a blinking cursor, a quiet dashboard, a feature list that no one sees.

But this is also where the real builders double down.

They stop hiding. They talk to users. They rewrite their copy. They learn how to tell the story. They stop waiting for growth to happen and go create it.

You've built your first SaaS. That's huge. Now it's time to get to work the kind that actually turns it into something.

Comments 6 total

  • David
    DavidApr 23, 2025

    This article was very insightful to read, thanks. :)

    • Shayan
      ShayanApr 23, 2025

      I'm glad to hear!

  • Amanda Igwe
    Amanda IgweApr 24, 2025

    The real tussle is staying consistent when it seems like no one is clapping. Thanks for a valuable content

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  • Ghazi Khan
    Ghazi KhanApr 28, 2025

    Great! this is really insightful. I needed this as i'm in my journey to build iocombats.com a platform for Frontend Engineers.

  • Shlok Talepa
    Shlok TalepaApr 29, 2025

    To The Point, Nice Article

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