SkyFi Support

SkyFi Support @skyfi_support_

About: Support for the SkyFi platform — helping users with satellite imagery, orders, account setup, and platform navigation.

Joined:
Jul 2, 2025

SkyFi Support
articles - 16 total

Global Satellite Tasking: Single Order Availability Explained

You don’t need to be in one country to use SkyFi SkyFi’s platform supports global satellite tasking....

Learn More 0 0Aug 18

𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝘀𝗮𝘁𝗲𝗹𝗹𝗶𝘁𝗲 𝗶𝗺𝗮𝗴𝗲𝗿𝘆 𝗮𝗻𝗱 𝗮𝗲𝗿𝗶𝗮𝗹 𝗶𝗺𝗮𝗴𝗲𝗿𝘆 𝗼𝗻 𝗦𝗸𝘆𝗙𝗶’𝘀 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺?

𝗖𝗮𝗽𝘁𝘂𝗿𝗲 𝗠𝗲𝘁𝗵𝗼𝗱: Satellites orbit at hundreds of kilometers; aerial uses planes, drones, or balloons...

Learn More 0 0Aug 8

𝗛𝗼𝘄 𝗖𝗮𝗻 𝗦𝗮𝘁𝗲𝗹𝗹𝗶𝘁𝗲 𝗔𝗜𝗦 𝗜𝗺𝗽𝗿𝗼𝘃𝗲 𝗠𝗮𝗿𝗶𝘁𝗶𝗺𝗲 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴?

Automatic Identification System (AIS) data is essential for monitoring vessel movements, but...

Learn More 0 0Aug 7

𝗪𝗵𝗮𝘁 𝗴𝗲𝗼𝗴𝗿𝗮𝗽𝗵𝗶𝗰 𝗮𝗿𝗲𝗮𝘀 𝗮𝗿𝗲 𝗰𝗼𝘃𝗲𝗿𝗲𝗱 𝗯𝘆 𝗦𝗸𝘆𝗙𝗶 𝗢𝗽𝗲𝗻 𝗗𝗮𝘁𝗮?

SkyFi Open Data provides access to Sentinel-2 satellite imagery, covering nearly all land surfaces...

Learn More 0 0Aug 6

𝗛𝗼𝘄 𝗶𝘀 𝗽𝗿𝗶𝗰𝗶𝗻𝗴 𝗱𝗲𝘁𝗲𝗿𝗺𝗶𝗻𝗲𝗱 𝗼𝗻 𝗦𝗸𝘆𝗙𝗶, 𝗮𝗻𝗱 𝘄𝗵𝗮𝘁 𝗳𝗮𝗰𝘁𝗼𝗿𝘀 𝗮𝗳𝗳𝗲𝗰𝘁 𝘁𝗵𝗲 𝗰𝗼𝘀𝘁 𝗼𝗳 𝗮𝗻 𝗶𝗺𝗮𝗴𝗲 𝗼𝗿𝗱𝗲𝗿?

Pricing is based on: 𝗔𝗿𝗲𝗮 𝗦𝗶𝘇𝗲: Price per km² × AOI area, with minimum charges. 𝗦𝗲𝗻𝘀𝗼𝗿/𝗜𝗺𝗮𝗴𝗲 𝗧𝘆𝗽𝗲:...

Learn More 0 1Aug 5

𝗪𝗼𝗻𝗱𝗲𝗿𝗶𝗻𝗴 𝗵𝗼𝘄 𝗹𝗼𝗻𝗴 𝗶𝘁 𝘁𝗮𝗸𝗲𝘀 𝘁𝗼 𝗴𝗲𝘁 𝘆𝗼𝘂𝗿 𝘀𝗮𝘁𝗲𝗹𝗹𝗶𝘁𝗲 𝗶𝗺𝗮𝗴𝗲? 𝗛𝗲𝗿𝗲'𝘀 𝘄𝗵𝗮𝘁 𝘁𝗼 𝗲𝘅𝗽𝗲𝗰𝘁:

𝗘𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗜𝗺𝗮𝗴𝗲𝘀: Delivered within a few hours (often under three hours) after purchase. 𝗡𝗲𝘄 𝗜𝗺𝗮𝗴𝗲𝘀:...

Learn More 0 0Aug 4

𝗡𝗼𝘄 𝗼𝗻 𝗦𝗸𝘆𝗙𝗶: 𝗜𝗖𝗘𝗬𝗘 𝗨𝗦 𝗦𝗔𝗥 𝗔𝗿𝗰𝗵𝗶𝘃𝗲 🛰️

High-resolution Synthetic Aperture Radar (SAR) imagery from ICEYE US is now supported on the SkyFi...

Learn More 0 0Aug 1

𝗖𝗮𝗻 𝗜 𝗳𝗶𝗹𝘁𝗲𝗿 𝘀𝗲𝗮𝗿𝗰𝗵 𝗿𝗲𝘀𝘂𝗹𝘁𝘀 𝗯𝘆 𝗰𝗹𝗼𝘂𝗱 𝗰𝗼𝘃𝗲𝗿 𝗼𝗿 𝘃𝗶𝗲𝘄𝗶𝗻𝗴 𝗮𝗻𝗴𝗹𝗲?

You can fine-tune your archive search on SkyFi to get better image results. Here's how filters like...

Learn More 0 0Jul 25

𝗪𝗵𝗶𝗰𝗵 𝘀𝗮𝘁𝗲𝗹𝗹𝗶𝘁𝗲 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗿𝘀 𝗮𝗻𝗱 𝗶𝗺𝗮𝗴𝗲𝗿𝘆 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝗮𝗿𝗲 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗲𝗱 𝗯𝘆 𝗦𝗸𝘆𝗙𝗶?

SkyFi aggregates imagery from multiple satellite providers and offers various product types (sensor...

Learn More 0 0Jul 24

𝗪𝗵𝗮𝘁 𝗶𝘀 𝗦𝗸𝘆𝗙𝗶 𝗢𝗽𝗲𝗻 𝗗𝗮𝘁𝗮?

SkyFi Open Data is a program that provides users with free access to a vast library of satellite...

Learn More 0 0Jul 23

𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝗼𝗿𝗱𝗲𝗿𝗶𝗻𝗴 𝗮 𝗡𝗲𝘄 𝗜𝗺𝗮𝗴𝗲 𝘃𝘀 𝗮𝗻 𝗘𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗜𝗺𝗮𝗴𝗲 𝗼𝗻 𝗦𝗸𝘆𝗙𝗶

SkyFi offers two ways to get imagery: tasking a New Image or purchasing an Existing Image. A New...

Learn More 0 0Jul 22

𝗛𝗼𝘄 𝗰𝗮𝗻 𝗜 𝘁𝗲𝘀𝘁 𝗶𝗳 𝘁𝗵𝗲 𝗦𝗸𝘆𝗙𝗶 𝗔𝗣𝗜 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗶𝘀 𝗿𝗲𝗮𝗰𝗵𝗮𝗯𝗹𝗲 𝗼𝗿 𝗵𝗲𝗮𝗹𝘁𝗵𝘆?

The SkyFi API provides simple endpoints to verify that the service is up and responding: 𝗣𝗶𝗻𝗴...

Learn More 0 0Jul 19

What is the SkyFi Platform API and what can I do with it?

The SkyFi Platform API is a Satellite-as-a-Service (SataaS) API that allows developers to search,...

Learn More 0 0Jul 18

How do I obtain an API key and get started with the SkyFi API?

To use the SkyFi Platform API, you need to have a SkyFi Pro account and obtain an API key: Sign up /...

Learn More 0 0Jul 18

What is an Area of Interest (AOI) in the SkyFi API, and how do I specify it?

The Area of Interest (AOI) defines the geographic area you are interested in for searching or...

Learn More 0 0Jul 18

What is the SkyFi Platform API and what can I do with it?

The SkyFi Platform API is a Satellite-as-a-Service (SataaS) API that allows developers to search,...

Learn More 0 0Jul 16