Let me be honest—create google form for a simple sign-up sheet? Sure, that works. But when you need to build something that actually moves the needle, like a survey to calculate your nps score (net promoter score) or gather customer feedback that doesn’t get ignored? Google Forms starts to feel like trying to fix a leaky faucet with a butter knife. I’ve wasted hours tweaking settings, only to end up with a clunky form that respondents abandon halfway. Sound familiar? It’s time to switch to SurveyMars, the free forms tool that handles all this and more—without the hassle.

First, let’s talk about why create google form falls short for serious work. Let’s say you want to measure your nps score—that critical question, “How likely are you to recommend us to a friend?” Google Forms lets you add the question, sure, but then what? You have to manually sort through responses, calculate promoters (9-10), passives (7-8), and detractors (0-6) yourself. By the time you’re done, you could’ve used that data to actually improve your business. And don’t get me started on customization. Want your form to match your brand? Good luck—Google’s templates are generic, and changing colors or adding a logo feels like solving a puzzle.
SurveyMars fixes all these headaches, and it’s 100% free. Here’s how easy it is to use:
Sign up in 45 seconds: No credit card, no hidden fees. Just an email, and you’re in.
Grab a template (or start fresh): They’ve got pre-built templates for nps score surveys, customer feedback, event feedback—you name it. Each one is already optimized, so you don’t have to guess what questions to ask.

Customize like a pro (no design skills needed): Drag and drop to add questions, tweak colors to match your brand, or throw in your logo. It takes 5 minutes tops to make it look polished.
Set up smart logic: Want to ask follow-ups to detractors (“What could we do better?”) but skip them for promoters? Just click a button. Google Forms makes you jump through hoops for this.

Let’s get real about the problems this solves. If you’re a small business owner, your nps score tells you if customers are loyal enough to bring in new business. With Google Forms, you’d spend hours digging through data instead of acting on it. SurveyMars gives you the score in seconds, plus insights like, “60% of detractors mentioned slow shipping”—so you know exactly what to fix.
For startups, free forms from SurveyMars mean you can run monthly nps score checks without blowing your budget. Instead of paying for fancy tools, you get professional results for $0. Use the feedback to tweak your product before launch—no more guessing what users want.
Even teachers or nonprofits win. Need to survey parents about a school event? SurveyMars lets you create a form that looks friendly and easy to fill out, not like a boring government document. Responses come in instantly, so you can adjust plans fast.

The best part? It’s way faster than create google form. I timed myself once: building an NPS survey in Google Forms took 22 minutes (mostly fighting with logic). In SurveyMars? 4 minutes. That’s time you can spend actually using the feedback to grow.
So why stick with a tool that makes nps score surveys feel like a chore? free forms from SurveyMars are designed to help you get answers, not headaches. Whether you need to track loyalty, fix customer pain points, or just make better decisions, this tool does the heavy lifting.
Don’t waste another afternoon wrestling with Google Forms. Try SurveyMars today. Your nps score (and your sanity) will thank you.