Let’s cut to the chase: create a poll shouldn’t take an hour, and mapping your customer journey shouldn’t require a team of analysts. I’ve been there—fighting with clunky tools to throw together a quick poll, only to get results that are hard to read. I’ve wasted days trying to piece together feedback for a customer journey map, using spreadsheets and sticky notes like some kind of 1990s detective. And don’t even get me started on “free” tools that lock basic features behind a paywall. Sound familiar? Meet SurveyMars, the free survey maker that handles all this (and more) without the hassle.

First, let’s talk about why the usual tools fail. When you want to create a poll—say, to ask customers which new product flavor they’d buy—most tools make you jump through hoops. Either the design is ugly (so no one responds), or the results are buried in a confusing dashboard. For customer journey mapping, it’s even worse. You need feedback from every step: first visit, checkout, post-purchase follow-up. Most tools force you to use separate forms for each stage, then manually combine the data. It’s like trying to cook a meal with three different stoves.
SurveyMars fixes all these headaches, and it’s 100% free. Here’s how easy it is to use:
Sign up in 30 seconds: No credit card, no “hidden fees later” tricks. Just an email, and you’re in.
Pick a template or start fresh: They’ve got templates for polls (product ideas, event topics), customer journey check-ins, feedback surveys, quizzes—you name it. Or build your own with a drag-and-drop editor that actually makes sense.

Let’s get specific about the problems this solves. If you’re a small business owner, create a poll in SurveyMars to test ideas before wasting money. Last month, a bakery I know used it to ask customers if they wanted gluten-free muffins—82% said yes, so they added them and sold out in 3 days. No more guessing.
For customer journey mapping, SurveyMars lets you collect feedback in one place. A local bookstore used it to learn that customers loved their in-store events but hated the confusing website. They fixed the site, and online sales jumped 30% in a month. All from a survey that took 10 minutes to make.

Even teachers or nonprofits win. A school used the free survey maker to poll parents about after-school programs, then adjusted offerings based on feedback. No more “we think they want this”—they knew.
The best part? It’s faster than your current process. I timed myself: create a poll in my old tool took 17 minutes. In SurveyMars? 2 minutes. Building a customer journey survey used to take an hour; now it’s 10 minutes. That’s time you can spend using the feedback, not collecting it.
Let’s be real: create a poll or map a customer journey shouldn’t feel like a part-time job. Most tools overcomplicate things, but SurveyMars keeps it simple. It’s the free survey maker that actually helps you get stuff done.
Ready to stop stressing and start getting answers? Try SurveyMars today. Your to-do list (and your sanity) will thank you.