Get Started with RPA and ServiceNow
Thom

Thom @23thom

About: ServiceNow Certified Technical Architect

Location:
Switzerland
Joined:
Dec 3, 2020

Get Started with RPA and ServiceNow

Publish Date: May 6 '22
3 0

ServiceNow has now RPA capabilities with the new San Diego Release!! Whoop Whoop!!

Lets set up our environment so we can built our first robot:
First you need to install following plugins:

  • RPA Hub (sn_rpa_fdn) --> will also install the RPA Plugin Bundle (sn_rpa_plugins) (App Engine Studio (sn_app_eng_studio) --> is not necessary, but I would install AES as well :))

If you have installed all plugins, please check if there is a record in the Licence table:
Robotic Process Automation > Administration > Robots License Distribution
If not, create a record an add some attended and unattended bots.

Next you need to give (also your admin user) the sn_rpa_fdn.rpa_developer role so you can work in the RPA Design Studio.

Last thing, go to the RPA properties: Robotic Process Automation > Administration > Properties
and change the authentication mechanism to Basic.

Thats it! Now you can download the RPA Design Studio on your Windows, or have a MS-VM if you are a mac user like me, via Robotic Process Automation > Downloads.

If you want to also use the bots on your machine or VM, you can also download the unattended and attended bot runtime.

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