Thom articles - 28 total
How to create a Web Search AI Agent on ServiceNow
This is a guide on how to create a Web Search AI Agent on ServiceNow. I'm using patch Yokohama Patch...
Skill kit: use output from LLM and save to custom field
The newly released skill kit to build your own Now Assist (Gen AI) skills is amazing. If you had that...
Text-to-Code for ServiceNow
In this blog post, I want to share some good practices for code generation in ServiceNow and some...
Composite Record Producer, a upgrade to Record Producer
We all love our ServiceNow Record Producer (RP). They are a great tool to collect information on a...
Moving away from Update Sets (to AppRepo)
Update Sets, we love them and hate them at the same time. As you maybe already heard, ServiceNow...
Show a second record form as a tab in your workspace
This blog post shows you how to create a second record page as a tab in your workspace page. This was...
How to check IntegrationHub Usage
You can find a detailed breakdown in the table 'ua_ih_usage'. There you can see nicely how many...
ServiceNow: When to use Customer Workflow (CSM) and when to go with Creator Workflow (AppEngine)
ServiceNow offers with Customer Workflow a competitive application for Customer Service Management...
Set up Document Intelligence Component in Contextual Sidebar
!This post was made for the ServiceNow Tokyo Release! With the Tokyo Release of ServiceNow we got...
Create a Theme variant for your configurable Workspace
The following tutorial should help you create your own theme variant that is used for your hole...
ES12 in ServiceNow scoped apps
FINALLLYYYY!!! With the new Tokyo release, we can now use ES12 in our scope applications....
Enable inline editing in Workspace lists
To activate the inline editing of lists in workspaces, you need to set the property...
Next Experience Framework: select a shadow DOM node in your actionHandlers
I had the task to write a component where I render a d3js graph. D3.js is a JavaScript library to...
Input forms challenge from rpachallenge.com with ServiceNow RPA
Out of fun I tried myself at the rpachallenge.com 'Input From' challenge (first one). The challenge...
UI Builder: Add a page-level success alert message
If you want to add a success or any other notification, you can fire an event in a client script. The...
Add a playbook to your contextual sidebar in a Workspace
If you want to add your playbook to your contextual sidebar on a workspace, the following steps...
Starting routine of every RPA bot
When you create a new RPA unattended or attended bot you want to test it directly from the Studio. To...
Add more languages to your ServiceNow RPA OCR action
ServiceNow's OCR RPA action uses tesseract OCR. As it is open source, we can add more languages. That...
Get Started with RPA and ServiceNow
ServiceNow has now RPA capabilities with the new San Diego Release!! Whoop Whoop!! Lets set up our...
Create a new tab on your workspace record page
If you want to add a new tab that routes a custom page in your record page, here is how to do...
"Assign to me" declarative action in workspace
Let's be fancy and not use the old ui action for our assigned to me button, lets use the new...
Add a new Button to your action bar on a workspace
This quick tutorials should explain how to add a new declarative action (DA) to your workspace action...
How to add a (existing) Application to App Engine Studio
Sometimes you want to add an existing studio project to your App Engine Studio (AES). You need to do...
Copy specific Attachment from Request Items to Approvals and vice versa
The requirement was to copy the attachment from a Request Item to an Approval record or vice versa. T...
ServiceNow: Script Tracer
With the new Quebec release, ServiceNow has now a 'Script Tracer'! The Script Tracer is a javascript...
ServiceNow: Using event parm to send custom object or array
The gs.eventQueue is a nice way to trigger events, which you can use in a variety of ways. For exampl...
ServiceNow: Wait for Condition Flow Designer
The 'Wait for Condition' action in the ServiceNow FlowDesigner is run once and returns an EncodedQuer...
ServiceNow: scheduled job, sending a reminder for approvals
I needed to write a scheduled job, which sends out a reminder notification to the approving person fo...