Articles by Tag #customerservice
Browse our collection of articles on various topics related to IT technologies. Dive in and explore something new!
19 Customer Service Interview Questions with Expert Answers
If you have a customer service interview, you need to prepare the answers to your customer service...
How AI Chatbots Are Changing Customer Service Efficiency
I’ve been exploring AI chatbots to streamline customer support and came across a powerful one,...
AI in Retail and Customer Service: Creating Truly Personalized Shopping Experiences in 2025
In today's rapidly evolving retail landscape, artificial intelligence has transcended from a...
Customer Experience vs. Customer Journey (Free template)
This blog is originally posted on Churnfree Blog. This blog will explain the tale of two journeys,...
How to Stop Paying Hidden Bank Fees - Let Pine Get Your Money Back
Have you ever opened your bank statement and noticed a small charge you didn’t expect? Maybe it was a...
Introducing DeskDingo: Your AI-Powered Customer Service Solution
Are you tired of struggling to provide exceptional customer service? Look no further than DeskDingo!...
TrueConf Kiosk 4.0: turning any information stand into an interactive video kiosk
Meet TrueConf Kiosk 4.0 — a new version of our software aimed at turning self-service terminals,...
Why Does Every Business Need Customer Service Management?
In today's highly competitive business environment, customer satisfaction is the key to long-term...
Enhance Your Automated Customer Service by Giving Virtual Agents a Face and Personality
In today’s customer service landscape, virtual agents in text chats and voice calls have become quite...
Get High-Paying Remote Call Center Jobs Easily
Easy Steps to Get High-Paying Work-from-Home Jobs in Call Centers In recent years, work-from-home...
Atendimento ao Cliente na Era dos LLMs
Este é um artigo com fins didáticos para a disciplina [IF1006] Tópicos Avançados em SI 3 e que tem o...
AI-Accelerated Customer Service - Transforming the Future of Customer Support
Summary Lede: Artificial intelligence (AI) transforms customer service by enhancing efficiency,...
Canned Responses: Speed Up Your Live Chat Customer Support
Tired of typing the same responses over and over again while providing live chat support to your...
The journey of kiosks: transforming customer experience
Introduction It's been almost 50 years since in 1977, the first complex for interactive...
Enhancing Customer Experience with Advanced Data Science Development Services
The advancement of the business landscape necessitates beating the competition by leveraging advanced...
Alibaba Cloud Customer Service Agent: Thoughts, Design, and Practices from Concept to Implementation
1. Background At the end of 2022, large language models (LLMs) led by ChatGPT pioneered...
Customer Service: Definition, Roles, and Benefits
Nothing is more frustrating than experiencing poor customer service. From long wait times to...
If you're facing issues with your Microsoft Office 365, reaching out to support can help resolve them quickly. 🌐📞
Call Microsoft Office 365 Support for personalized assistance! Whether it’s troubleshooting, account...
AI Drafts: Your Live Chat Copilot
Are you tired of spending hours crafting the perfect response to every customer inquiry? Do you...
Easy Steps to Create Multilingual IVRs with Copilot Studio in Dynamics 365 Customer Service or ContactCenter
For effective multilingual customer service, it is essential to have voice Copilot custom agents that...
Understanding the Distinctions Between Customer Care and Customer Service
In the competitive business landscape, building and maintaining strong customer relationships is...
Tech Hint - Consult and transfer from Dynamics 365 Customer Service or Contact Center to Microsoft Teams
Photo by ThisisEngineering on Unsplash Suppose you have upgraded to the enhanced voice experience...