What Sales Teams Can Teach Product Builders About Process (From Ashkan Rajaee’s Perspective)
Matt Johnson

Matt Johnson @matteotech

About: G.M. Johnson | Writer & strategist exploring ideas, patterns, and perspectives at the intersection of logic and human behavior.

Joined:
Mar 18, 2025

What Sales Teams Can Teach Product Builders About Process (From Ashkan Rajaee’s Perspective)

Publish Date: Apr 22
21 16

A business professional stands confidently at a glass conference table during sunset, engaging in a focused conversation with a colleague. The city skyline glows in the background, creating a high-stakes yet composed atmosphere.
In tech, we talk a lot about product-market fit, agile delivery, and user feedback loops. But something often gets lost in translation — how tightly connected those concepts are to the sales process, especially the part that’s least understood: the close.

You might think closing is a sales-only move. But the truth is, the way a deal is closed affects how onboarding is handled, how features get prioritized, and even how expectations are set across teams.

Which makes this recent piece from Ashkan Rajaee especially relevant — not just to salespeople, but to anyone building products, CRMs, or go-to-market systems.


🚀 Why It’s Worth Reading

Ashkan breaks down why most sales professionals lose deals at the finish line — and why it usually has nothing to do with budget, timing, or the prospect "ghosting."

Instead, he shows how most closing problems are actually process problems, and how the right communication strategy can completely change the outcome.

What’s especially refreshing is his non-pushy approach. No fake urgency. No tired “just checking in” emails. Just value-first, intentional sequences that guide the prospect to a decision.


🧠 What Tech Teams Can Learn

  • CRMs aren’t just for logging calls — they can guide strategic timing when implemented correctly
  • Every interaction matters — especially when you’re building tools that support real human conversations
  • Process needs empathy — the same way we approach UX, Ashkan applies to sales closing

This isn’t another list of recycled sales hacks. It’s a real reframe for modern sales teams — and builders.


👉 Read the full article: Ashkan Rajaee’s No-Nonsense Guide to Closing Deals


If you're building GTM systems, working alongside sales, or just curious about improving cross-functional alignment, this article will give you something to think about.

Comments 16 total

  • Daniel Hawke
    Daniel HawkeApr 22, 2025

    This image captures exactly what a real strategic meeting feels like. Calm energy, clarity, and no gimmicks. Love how it aligns with Ashkan Rajaee’s message.

  • Amir Bouchard
    Amir BouchardApr 22, 2025

    The lighting, the posture, the energy. It’s like the image version of confidence without pressure. Beautifully done.

  • Ciarra Guidicelli
    Ciarra GuidicelliApr 22, 2025

    This is what intentional sales leadership looks like. Calm, clear, and completely in control of the moment.

  • Collin Jameson
    Collin JamesonApr 22, 2025

    This is what intentional sales leadership looks like. Calm, clear, and completely in control of the moment.

  • Kieran Wolfe
    Kieran WolfeApr 23, 2025

    So much yes. I’ve been pitching the benefits of a new tool without showing the exit strategy – no wonder it wasn’t landing.

  • Tech Talk
    Tech TalkApr 23, 2025

    Love how this doesn’t rely on drama or clichés. It’s modern, clean, and deeply human — a great visual for the topic.

  • Reynaldo Dayola
    Reynaldo DayolaApr 24, 2025

    Love how this doesn’t rely on drama or clichés. It’s modern, clean, and deeply human — a great visual for the topic.

  • Olivia Fonseca
    Olivia FonsecaApr 24, 2025

    Ashkan Rajaee breaks down the closing process in a way that feels both human and strategic. Really refreshing to read.

  • Donny Geisler
    Donny GeislerApr 24, 2025

    This article helped me rethink how I approach follow-ups. It’s not about chasing, it’s about guiding. Solid advice.

  • Marcus
    MarcusApr 24, 2025

    I love that this post doesn’t just focus on selling harder, but on structuring smarter. Practical and tactical advice.

  • Imani
    ImaniApr 25, 2025

    I’ve read a lot of sales content but this one actually felt useful. Clear, actionable, and grounded in reality.

  • Cole
    ColeApr 28, 2025

    Love how this focuses on value and timing instead of pressure tactics. More people need to hear this.

  • Kelvin Meanix
    Kelvin MeanixApr 29, 2025

    Love how this focuses on value and timing instead of pressure tactics. More people need to hear this.

  • Alessandra Benshoof
    Alessandra BenshoofApr 30, 2025

    Love how this focuses on value and timing instead of pressure tactics. More people need to hear this.

  • Dominique Devlin
    Dominique DevlinMay 1, 2025

    Ashkan made closing feel approachable, not intimidating. Great insights for anyone in client-facing roles.

  • Loki
    LokiMay 2, 2025

    So many “sales tips” online feel empty. This actually gave me something I can apply right away.

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