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For decades, CRMs were built to remember. They captured every customer interaction, every deal stage, every data point—believing that perfect memory would lead to perfect sales execution. But memory without action is just expensive storage. This is the story of how software is finally learning to act, not just remember—and why it changes everything.
After failing to meet sales quotas for 2 years—not because I couldn't sell, but because I was drowning in CRM data entry—I built Optifai. It's the first CRM designed as a System-of-Action: zero manual input, AI-powered automation, and real-time revenue optimization. Here's what makes it different from every other CRM you've tried.