Aelum Consulting articles - 23 total
Why ServiceNow CRM is a Game-Changer for Enterprises
When enterprises talk about CRM, they usually picture software that manages sales, service, or...
How to Optimize Telecom Expense with ServiceNow
Managing telecom expenses has grown significantly more complex in recent years. With mobile devices,...
Client Onboarding Challenges and Solutions For Banking Industry
In today's finance industry, client onboarding is more than just opening an account or signing a...
How to Optimize IT Assets with ServiceNow ITAM
Managing IT assets is no longer just about keeping an inventory it's about making every asset work...
Top 5 Customer Support Platforms to Watch in 2026
As we move into 2026, Customer experience (CX) is no longer a competitive advantage; it's a...
6 Ways ServiceNow is Revolutionizing Retail Operations in 2026
The Retail Revolution Has Begun - And It's Powered by ServiceNow The retail world in 2026 is no...
3 Best Ways to Integrate ServiceNow with Slack
In today's fast-paced digital landscape, small and medium enterprises (SMEs) and large organizations...
ServiceNow HRSD Integrations: A Complete Guide to Popular HR Tools
With numerous tools managing various aspects of the employee lifecycle, HR teams often find...
What is ServiceNow TSM? Understanding the Benefits for Telecom Providers
As telecom providers race to modernize networks, launch 5G services, and meet rising customer...
The Role of ServiceNow ITAM in the Oil and Gas Industry
In the high-stakes world of oil and gas, efficient asset management is not only beneficial but also...
Why Enterprises Trust ServiceNow Workflow Data Fabric
Imagine ordering a laptop online and receiving fragmented updates - an order confirmation via email,...
How ServiceNow ITOM Implementation Strengthens IT Operations
Modern IT environments are complex, hybrid, and constantly evolving. Organizations need more than...
How Field Service Management Software Eliminates Paperwork
Let’s face it — paperwork is nobody’s favorite part of the job. Stacks of forms, scribbled notes,...
What is ServiceNow ITSM AI Agents
ServiceNow ITSM AI Agent is an advanced AI-powered feature within ServiceNow's IT Service Management...
How does ServiceNow's AI empower IT leaders to future-proof their infrastructure?
ServiceNow's AI empowers IT leaders by transforming traditional IT operations into intelligent,...
What is ServiceNow?
“If you are struggling to find what exactly ServiceNow does that drives better business processes,...
Role Of AI in Customer Experience
AI-powered CX is a concept that uses AI technology such as chatbots, and digital agents to deliver...
Features of ServiceNow FSM
Field service teams face real struggles—disconnected systems, inefficient scheduling, lack of...
The Essential 10-Step Employee Onboarding Process with ServiceNow HRSD
Why Is an Effective Onboarding Process Important? Employee onboarding is more than just...
Why Does Every Business Need Customer Service Management?
In today's highly competitive business environment, customer satisfaction is the key to long-term...
4 Best Practices for Migrating Your Legacy ITSM to Modernize ITSM
Transformation is never easy. Enterprises are moving towards a more modern and agile approach. The...
HR Service Delivery: Redefining Employee Experience in the Modern Workplace
In today's dynamic business landscape, creating a seamless employee experience is no longer a luxury...
What Are the Key Steps for a Successful ServiceNow Implementation?
ServiceNow has the potential to revolutionize workflows, boost efficiency, and drive transformation,...